General FAQ
bee88 FAQ — Answers to all your questions, right here
Have a question about deposits, withdrawals, bonuses, or the live casino? You'll find clear and straightforward answers on bee88's detailed FAQ page.
Whether you're new to bee88 or a regular player, questions come up from time to time. On this page we've organised the most frequently asked questions into four key sections: withdrawal methods, live casino experience, deposit-related topics, and bonus terms. Every answer is written in plain, concise language so you can find information quickly. If you don't find your answer, our 24/7 live chat support is always ready.
How to Withdraw Money
Yes, to keep withdrawals secure at bee88, funds are sent only to the bKash, Nagad, or Rocket account registered in the player's own name. Transfers to a third party's account or a different name are not possible. This is an important rule to protect your funds.
The minimum withdrawal amount at bee88 is ৳500. Withdrawal requests below this amount cannot be submitted. Only submit a withdrawal request when your balance is at least ৳500. There is no restriction on withdrawing larger amounts.
Normally the money reaches your wallet within 1 hour of submitting the request. bee88 prioritizes fast processing. If a request is delayed for any reason, contact live chat directly for a quick resolution.
Pending means the request is being processed. It is usually approved within a short time. However, if it remains pending for more than 1 hour, make sure your account verification is complete and notify bee88 via live chat — the support team will act promptly.
Yes, bee88's withdrawal service runs 24 hours a day, 7 days a week. Whether it's night or a holiday, requests are processed within the normal timeframe. Thanks to the instant transfer feature of bKash, Nagad, and Rocket, you can receive money at any time.
Live Casino
bee88's live casino tables offer a range of betting limits — from very small bets up to large amounts. New players can start with low bets, and experienced players can move to high-stakes tables. The specific limits for each table are clearly displayed in the live lobby.
In a live dealer game, a trained dealer deals cards or spins the roulette wheel live on video from a studio. You watch everything in real time on your screen and place your bets. The results are fully live — no computer-generated animations. It gives you a real casino experience from home.
In roulette, a spinning wheel has numbered slots. You bet on which number or colour the ball will land on. Betting on a specific number offers a higher potential win; betting on red/black or odd/even gives a better chance of winning but a lower payout. bee88 offers live roulette in European and other variants.
Absolutely. bee88's live casino is fully mobile-friendly. On any Android or iOS smartphone you can watch live streaming video and place bets directly from the browser. For the best experience, using a stable Wi-Fi or fast mobile data connection is recommended.
Deposit Questions
bee88 itself does not charge any processing fee on deposits. However, your bKash, Nagad, or Rocket app may deduct its own transaction fee — that is determined by the respective payment service's policy and is not under bee88's control. It is worth checking your payment app's fee policy before depositing.
Log in to bee88, go to the cashier or deposit section, and select Nagad. Send from your Nagad app to the number shown, or complete the payment directly. Keep the transaction reference number. Your bee88 account balance is usually updated within a few minutes.
The minimum deposit amount at bee88 for all payment methods (bKash, Nagad, Rocket, bank transfer) is ৳200. Deposits below this amount are not possible. You can deposit ৳200 or any higher amount and start playing immediately.
bee88 currently supports four payment methods — bKash, Nagad, Rocket and bank transfer (major banks including Dutch-Bangla Bank and BRAC Bank). All methods are processed securely and quickly. Crypto and international cards are not supported at this time.
First, confirm that the transaction was successful in your payment app and save the transaction ID or a screenshot. Then contact bee88 via live chat and provide the details. Your balance is usually verified and credited quickly.
Bonus Terms
Yes, bee88 bonuses have an expiry period. Generally, the wagering requirement must be met within a set time after the bonus is added to your account. If the requirement is not met within the given period, the bonus may be cancelled automatically. So read the bonus terms and expiry date carefully as soon as you receive a bonus.
No. The welcome bonus is available only once per player — on the first deposit into a single account. If the same person tries to claim the bonus repeatedly by creating multiple accounts, all accounts may be suspended and any winnings may be voided.
When you open an account at bee88 for the first time and make a deposit, you receive a 200% welcome bonus, up to a maximum of ৳10,000. Example: deposit ৳1,000 and receive a ৳2,000 bonus — giving you a total of ৳3,000 to play with. The bonus is generally added automatically on your first deposit after opening an account; if a separate code is required, it will be shown on the bonus page.
The wagering requirement for the welcome bonus is 25 times the bonus amount. The calculation is based on the bonus amount only, not the deposit amount. Example: if you receive a ৳2,000 bonus, you must wager 2,000 × 25 = ৳50,000 — after that, winnings from the bonus can be withdrawn.
Generally, slots and most arcade games count fully towards bonus wagering. Live table games (baccarat, roulette) may count partially or not at all — depending on the specific terms of the bonus. Read the terms and conditions when claiming the bonus, or ask support, for the exact list.
Still haven't found an answer to your question?
Our support team is ready to help in both Bengali and English, 7 days a week, 24 hours a day. You'll get a response on live chat within just a few minutes.
24/7 Live Chat — available directly on the bee88 site