bee88's Privacy Policy

1

General Overview

bee88 ("we", "us", or "the platform") is an online entertainment service provider that offers various gaming features for Bangladeshi players. We believe your personal information belongs to you, and it is our ethical responsibility to store and protect it.

This Privacy Policy tells you what types of information we collect, why we collect it, how that information is used, and what steps we take to protect your information. We respect the privacy of every member who uses our platform.

2

Scope of This Policy

This Policy applies to the following:

• All members using the bee88 website and mobile platform
• Information provided during the account registration process
• Information related to financial transactions (bKash, Nagad, Rocket, and bank transfers)
• Contact information provided through customer service channels
• Technical information automatically collected while using the platform

3

Information We Collect

The bee88 platform collects information in two main ways: (a) information you voluntarily provide, and (b) information our system collects automatically.

3.1

Voluntarily Provided Information

During account registration and use of services, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security-related information
• Payment method details: bKash, Nagad, or Rocket number, or bank account details
• National ID card or other document information for identity verification
• Messages and information provided when contacting customer support

3.2

Automatically Collected Information

When you use the bee88 platform, our system may collect the following technical information:

• IP address and device type
• Browser type and version
• Operating system information
• Time spent on the platform and pages visited
• Login duration and gaming activity logs
• Information collected through cookies and similar tracking technologies

4

How We Use Information

bee88 uses the collected information for the following purposes:

• To create, manage, and secure accounts
• To process and verify financial transactions
• To verify age in line with our responsible gaming policy (to confirm 21+)
• To provide customer support and resolve issues
• To maintain platform security and prevent fraud
• To improve service quality and make technical enhancements
• To meet legal obligations
• To customize services according to your preferences

4.1

Marketing and Communications

With your consent, bee88 may send you promotional messages, bonus offers, and service-related updates. You may request to stop receiving such communications at any time. If you contact our customer service by email, we will action your request as quickly as possible.

5

Sharing Information with Third Parties

bee88 never sells, rents, or transfers your personal information to third parties for commercial purposes. Information may be shared only in the following limited circumstances:

• Payment processing service providers (bKash, Nagad, Rocket, and banking partners) — only the information necessary to complete a transaction
• Identity verification and fraud prevention service providers
• Legal authorities — where required by court order or legal obligation
• Technology service providers — who work under our supervision and adhere to strict confidentiality agreements

In each case, only the necessary information is shared, and all partners are required to maintain equivalent privacy standards.

6

Data Security Measures

bee88 applies industry-standard technical and organizational measures to protect your information:

• SSL (Secure Sockets Layer) encryption — the highest standard of encryption is used for all data transfers
• Password hashing — your password is never stored in plain text
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Suspicious activity detection on account access
• Restricted internal access — only authorized staff can access specific information

7

What Cookies Are and Why We Use Them

Cookies are small data files stored in your browser. The bee88 platform uses the following types of cookies:

• Essential cookies: required for the platform's core functionality (such as maintaining login sessions)
• Functionality cookies: to remember your preferences and settings
• Analytics cookies: to analyze user behavior in order to improve platform performance

You can manage cookies by changing your browser settings, however disabling certain essential cookies may limit platform functionality.

8

Your Rights Regarding Your Information

As a member of the bee88 platform, you have the following rights:

9

How Long We Retain Information

bee88 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account information: for as long as the account remains active
• Transaction-related information: for the period specified under financial regulations
• Communication logs: for a limited period to ensure customer service quality
• Certain information may be retained after account closure to meet applicable legal obligations

Once the specified period expires, we securely delete the information or anonymize it so it can no longer be linked to any individual.

10

Privacy Protection for Children and Young People

bee88 is a platform operated exclusively for adults (21+). We do not knowingly collect any personal information from minors. Age verification at the time of account registration is a mandatory step on our platform.

If a minor creates an account using false information and this comes to our attention, we will immediately close that account and delete all associated information.

11

Changes to This Policy

bee88 may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Through a visible notice on the platform
• Through a message to your registered email address
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after a revised policy takes effect will be considered your acceptance of those changes. We therefore recommend reviewing this policy regularly.

12

Relationship with Other Policies

This Privacy Policy is part of bee88's overall policy framework. It applies alongside our Terms and Conditions and Responsible Gaming Policy. All three documents should be read together as they complement one another.

In the event of any conflict, this Privacy Policy will take precedence on matters relating to personal information.

13

Legal Framework

bee88 follows international best practices in data protection. We are committed to protecting our users' information and make no compromises in this regard.

For any disputes or ambiguities arising from this Policy, we prioritize resolution through dialogue and mutual agreement. For any concerns, please contact our customer service first.